Privacy Policy

1. Information We Collect

We collect the following categories of personal information when you use our website or services:

• Contact Information: Name, email address, phone number, company name
• Payment Information: UPI transaction IDs, payment status (we do not store UPI PINs or bank credentials)
• Usage Data: Pages visited, time spent, browser type, device information via Google Analytics
• Communication Data: Messages sent through our contact form, email correspondence

2. How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling your service orders
• Sending order confirmations and payment status updates
• Responding to inquiries and providing customer support
• Improving our website and services through analytics
• Complying with legal obligations

3. Data Storage & Security

Your data is stored on secure servers with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction. We do not store any card data or bank credentials per RBI guidelines.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Payment gateway providers for transaction processing
• Hosting service providers for data storage
• Analytics tools (Google Analytics) for website improvement
• Legal authorities when required by law

5. Cookies & Tracking

Our website uses cookies and similar tracking technologies (including Google Analytics GA4) to analyze traffic and improve user experience. You can control cookie settings through your browser preferences.

6. Your Rights (DPDP Act Compliance)

In accordance with the Digital Personal Data Protection Act, you have the right to:

• Access your personal data held by us
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent for data processing

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations. Order records are retained for a minimum of 8 years for tax and compliance purposes.

8. Contact & Grievance

For privacy-related concerns or data requests, contact:
Grievance Officer: Nagaiah Puppala
Email: info@dataforgeconsultancy.com
Phone: +91 9515403243

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with the revised date.